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How to Measure Customer Health in SaaS Companies

How to Measure Customer Health in SaaS Companies

In software, there are a few ways to measure the health of the customer base and stickiness of the product. Zuora does a nice job of showing four measures of customer health in their S1. We review the four ways to measure customer health, featuring Zuora in the following piece.

https://about.crunchbase.com/blog/how-to-measure-customer-health-in-saas/

Global Scaling Academy
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